Return & Refund

Refund & Return Policy

At A4AutoMods, customer satisfaction is our priority. We strive to deliver high-quality automotive accessories and car modification products. This Refund & Return Policy explains the conditions under which returns, replacements, and refunds are accepted.

By placing an order on our website, you agree to the terms outlined below.

1. Return Eligibility

You may request a return if:

  • The product received is damaged during transit.

  • You receive an incorrect product.

  • The product has a manufacturing defect.

  • The product is missing parts or accessories that were included in the original package.

To be eligible for a return:

  • The return request must be submitted within 7 days of receiving the order.

  • The product must be unused, uninstalled, and in its original condition.

  • The product must be returned with its original packaging, labels, manuals, accessories, and invoice.

  • Proof of purchase is required.

2. Non-Returnable Items

Returns will not be accepted for:

  • Products that have been used or installed.

  • Products damaged due to improper installation or misuse.

  • Items with missing original packaging or accessories.

  • Products damaged after delivery because of customer handling.

  • Customized, made-to-order, or special-order products.

  • Clearance, sale, or promotional items marked as Non-Returnable.

  • Electrical items that have been opened, installed, or tampered with, unless they have a verified manufacturing defect.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

  • Notify us within 48 hours of delivery.

  • Share clear photographs of:

    • The product.

    • The shipping package.

    • The shipping label.

    • The damaged area (if applicable).

  • Our support team will review your request and guide you through the return or replacement process.

Failure to report within the specified timeframe may affect the approval of your claim.

4. Return Process

To initiate a return:

  1. Contact our customer support via email or phone.

  2. Provide your Order ID and reason for the return.

  3. Share supporting photographs if applicable.

  4. Wait for return authorization from our team.

  5. Pack the product securely and ship it to the address provided by our support team.

Returns sent without prior approval may not be accepted.

5. Refund Process

Once the returned product is received and inspected:

  • You will be notified of the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method.

  • Refunds are generally processed within 5–10 business days after approval, depending on your payment provider or bank.

Shipping charges, COD fees, installation charges, and other service charges (if applicable) are generally non-refundable unless the return is due to our error.

6. Replacement Policy

A replacement may be offered instead of a refund if:

  • The product is damaged during shipping.

  • An incorrect product was delivered.

  • The product has a verified manufacturing defect.

  • Replacement stock is available.

If the product is out of stock, a refund or suitable alternative may be offered at our discretion.

7. Order Cancellation

  • Orders may be cancelled before they are packed or dispatched.

  • Once an order has been shipped, cancellation requests may not be accepted.

  • If an order is refused at the time of delivery without a valid reason, applicable shipping and handling charges may be deducted from any eligible refund.

8. Return Shipping

If the return is due to:

  • Our mistake (incorrect product, damaged product, or verified manufacturing defect), we may arrange the return pickup or reimburse reasonable return shipping charges where applicable.

  • Customer reasons (such as ordering the wrong product or changing their mind), the customer is responsible for return shipping costs.

9. Inspection & Approval

All returned products undergo a quality inspection.

A return or refund request may be declined if:

  • The product shows signs of use or installation.

  • The product is returned incomplete.

  • The returned item differs from the original shipment.

  • The product has been intentionally damaged or modified.

The decision of A4AutoMods regarding return eligibility will be final, subject to applicable consumer protection laws.

10. Important Notes

  • Please verify product compatibility with your vehicle before placing an order.

  • Product images are for illustrative purposes and may vary slightly from the actual product.

  • We recommend professional installation for automotive accessories and modification products.

  • Damage caused by improper installation, misuse, negligence, accidents, or unauthorized modifications is not covered under this policy.

11. Changes to This Policy

A4AutoMods reserves the right to update or modify this Refund & Return Policy at any time without prior notice.

The latest version will always be available on this page and becomes effective immediately upon publication.

12. Contact Us

If you have any questions regarding returns, replacements, or refunds, please contact us:

A4AutoMods

📍 SSB 127-128, Sector 15A, Hisar, Haryana, India

📞 Phone: +91 9988664717

📧 Email: a4automodshisar@gmail.com

🌐 Website: https://a4automodshisar.shop/

We appreciate your trust in A4AutoMods and are committed to resolving genuine concerns quickly, fairly, and transparently.

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